We help HVAC and plumbing teams turn customer inquiries into clear next steps—with less chasing, less scheduling back-and-forth, and less office busywork.
Plumbing request, ready for office review.
Scripted example. No messages sent or real appointments booked.
Illustrative AI-generated trade imagery.
Start with one office task that eats up time. We’ll map it, build one workflow and test the handoff with your team.
STARTING PRICES · USD · FINAL SCOPE QUOTED BEFORE WORK STARTS
Collect requests from one channel, pull out service details, and send eligible leads to one supported inbox or CRM.
“My water heater isn’t heating.”Plumbing inquiry → organized record → office review.
Set up one approved sequence for new inquiries or open estimates. Check who can be contacted and stop when they reply or opt out.
Inquiry awaiting a reply.Approved reminder → customer replies → follow-ups stop.
Collect appointment requests and check one supported calendar against the service hours and booking rules you set.
“Can someone come Monday?”Available windows → chosen time → demo appointment record.
What the base price covers: one location, one defined workflow, one supported connection, setup testing, and routine maintenance of that workflow. Final scope and support terms are agreed before work starts.
Quoted separately: Third-party software, message or call charges, taxes, extra channels, calendars, and custom connections cost extra. Starting prices depend on the agreed scope; no payment is due when you submit an inquiry.
Start with one task. Add another when it helps.
Collect requests from the channel your team chooses.
Record the service, contact details and preferred time. Send unusual requests to a person.
Send only the reminders your team approves. Stop when the customer replies or opts out.
Check the calendar and follow your team’s booking rules.
Tell us what you use for calls, email, calendars and customer records. We’ll confirm which tools we can connect before quoting.
Tell us how the office handles requests today. We’ll map one task, show a matching demo and outline a possible pilot.
Request a guided demoShow us the step your team repeats or has to chase.
Walk through the workflow and ask questions.
Review the tools, handoffs and proposed price before you decide on a pilot.
First, see if the workflow fits. Then decide whether to run a pilot.
Choose lead intake, follow-up or scheduling. We’ll agree on the steps, tools and test plan before connecting real customer conversations.
Each service has a starting price above. If you need more than one, we’ll quote the shared tools and extra work together.
We’ll explain what the workflow can do, what it can’t, and what it will cost.
No. It can handle agreed intake steps and reminders. Your staff handle exceptions, customer relationships and decisions that need judgment.
Tell us which phone, inbox, calendar and customer system you use. We’ll confirm which ones we can connect before quoting. If a tool isn’t supported, we’ll say so.
Only after you approve the rules and we confirm the calendar connection works. Your team sets booking and handoff rules; we test them before launch.
Before follow-ups start, we’ll agree who can be contacted, which channel and message to use, when to stop, and when a person should take over.
No. Fieldline has no customer results to report yet. For a pilot, we’ll agree what to measure and review what happened. We won’t promise more jobs or revenue.
No diagnosis or emergency advice. We’ll route urgent requests to a person under rules your business sets. The sample on this page isn’t monitored.
Describe one task your office repeats or has to chase. We’ll reply to arrange a short conversation, then show a demo for that workflow.
Website preview: this form prepares an inquiry draft for you to copy or download. Contact delivery will be connected before the site goes live.
Illustrative AI-generated scenes.